Wietse Louwes

Pegasystems (Pega) develops strategic applications for sales and onboarding, marketing, service and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 500 customers include the world’s largest and most sophisticated enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale.

The Pega Client Lifecycle Management and Pega KYC are the proven industry leading Onboarding and KYC  applications in the market and provide the only globally scalable solution for large complex financial institutions to manage multi-jurisdictional, multiproduct onboarding with pre-defined industry best practices. Pega KYC is a robust, industry-leading rules-driven application, allowing global banks to manage and drive complex regulatory requirements as part of onboarding and client lifecycle management. Pega KYC allows for specialization of due diligence requirements by region, line of business, and risk. It has extensive out-of-the-box functionality including 7,200+ preconfigured rules covering major jurisdictions (including AML/CTF, FATCA, CRS, FINRA, MiFID II, IIROC, EMIR, Dodd-Frank, and suitability) that are developed and updated quarterly by law firm DLA Piper. Pega KYC uses driver data (booking jurisdiction, customer type, product, risk) to drive the right KYC types at the right time, reusing due diligence when available. With the ability to quickly and easily maintain due diligence requirements with zero-coding, Pega KYC allows banks to stay compliant with the constantly evolving regulatory landscape while improving onboarding time and time-to-revenue.
Fully integrated with Pega KYC, Pega CLM manages complex multi-jurisdictional and multiproduct Onboarding. CLM was developed using best practices from over 10 years of experience delivering onboarding and complex orchestration solutions. It simplifies very complex onboarding, ensuring parallel processing of hundreds of cases for multiple functional areas such as KYC, Credit, Legal and Operations. CLM comes preconfigured with customer journeys from onboarding through to offboarding, providing a global experience for the bank and client. Pega’s global team of experts have deployed and built onboarding and KYC solutions for at more than 30 of the world’s largest financial institutions. For more information, visit